Sign in to your Vave Casino account
This page covers everything about the Vave Casino login: the exact steps on desktop and mobile, which credentials work, how to reset your password and what to do when sign-in fails.
How to log in step by step
Desktop and mobile browser
Signing in takes under a minute on any device. We run a mobile-optimised website, so the same steps apply whether you are on a laptop, tablet or phone browser. No dedicated app is needed.
- Open vavecasino1.uk in your browser.
- Tap or click the Log In button in the top-right corner of any page.
- Enter the email address registered to your account.
- Type your password. Use the eye icon to check it before submitting.
- Confirm you are not a robot if the CAPTCHA prompt appears.
- Press Log In. You land straight in your account dashboard, wallet included.
Credentials we accept
Supported sign-in options
We currently support sign-in with your registered email address and password. If you registered with a phone number, that number works as your identifier as well. Usernames are not used as a login identifier on our platform.
- Email + password: the standard method for all accounts.
- Phone number + password: available if a mobile number is linked to your account.
- Crypto wallet connection: available for accounts funded via BTC, ETH, LTC, USDT or DOGE.
- Two-factor authentication: enable it in your profile security settings for a one-time code at every login.
Reset a forgotten password
Password recovery in four steps
Forgot your password? Click the Forgot password link under the login form and follow the recovery flow. The reset link stays valid for 24 hours, after which you need to request a new one.
- Press Forgot password on the login screen.
- Enter the email address or phone number registered to your account.
- Open the reset link we send you and create a new password with at least one uppercase letter, one digit and eight characters minimum.
- Log in with the new password. It takes effect immediately.
If the email never arrives
Check your spam or junk folder first, and confirm you typed the address registered on the account. If nothing arrives within 10 minutes, request the link again or contact our support team, available 24/7 via live chat and at [email protected].
Fixing common sign in issues
Problems and fixes
Most failed logins come down to one of four causes. Match your error message to the table below and apply the fix before contacting support.
| Problem | Why it happens | Fix |
|---|---|---|
| Wrong password error | Typo, caps lock on, or an old password after a reset | Use the eye icon to check spelling, or run the password reset flow |
| Account locked | Several failed attempts in a row trigger a temporary lock | Wait 30 minutes, then sign in again or ask support to unlock it |
| Verification pending | KYC documents still under review after registration | Upload ID and proof of address in your profile; review takes up to 48 hours |
| Access denied by region | You are connecting from a restricted country such as the USA, France or Spain | Sign in only from permitted locations; VPN masking violates our terms |
| Session drops repeatedly | Cookies blocked or an outdated browser cache | Clear cookies and cache for our domain, then log in again |
How we protect your account
Our side
Every login and every transaction on our platform runs over SSL encryption, so your credentials and wallet data stay protected in transit. Sessions expire automatically after a period of inactivity, which blocks anyone picking up an abandoned device. We are licensed in Curaçao under number 8048/JAZ2021-052, operated by TechSolutions Group N.V., and identity checks are required before any withdrawal.
Your side
A few habits on your end close the remaining gaps. Turn on two-factor authentication in your security settings, and never reuse the password from other sites.
- Enable 2FA for a one-time code at every login.
- Use a unique password of eight characters or more.
- Sign out on shared or public devices when you finish playing.
- Never share your login details, even with someone claiming to be our staff. We never ask for your password.
- Set deposit and loss limits in your responsible gaming settings to stay in control.
Get help restoring access
Support channels
When self-service fixes do not work, our support team restores access manually. Live chat answers within minutes around the clock, and email tickets are handled by the same team. Have your registered email and a recent transaction or document ready so we can verify you faster.
- Live chat: available 24/7 from the chat icon on any page.
- Email: [email protected], answered in English, Spanish and French.
- Account recovery: identity verification may be required before we reset credentials.
Frequently asked questions
How long is the Vave Casino password reset link valid?
The reset link we email you stays valid for 24 hours. After it expires, request a new one from the Forgot password screen.
Can I log in with my phone number?
Yes. If a mobile number is linked to your account, you can use it together with your password instead of your email.
Why is my account locked after several login attempts?
Multiple failed sign-ins trigger a temporary security lock. Wait 30 minutes and try again, or contact live chat and we will unlock it after verifying your identity.
Can I stay logged in on my mobile?
Yes, the browser on our mobile-optimised site can keep you signed in. On shared devices we recommend signing out after each session.